Franchisees thriving, clients succeeding: ActionCOACH UK leads the way again
By: Riley Morgan
Date: 15 / 10 / 2025
Date: 15 / 10 / 2025
ActionCOACH UK continues to lead the way in both franchisee and client satisfaction, setting benchmarks few others can match. The latest WorkBuzz Franchisee Satisfaction Benchmark survey and Net Promoter score confirms the world’s number one business coaching franchise delivers exceptional support for its franchise partners and drives measurable success for thousands of business owners nationwide.
Franchise partner satisfaction remains exceptional, with ActionCOACH UK receiving the prestigious 5-star satisfaction status from WorkBuzz for an impressive 13th consecutive year – one of only four franchise brands to achieve this recognition every year since the survey began in 2013.
The survey results show ActionCOACH UK outperforming other large franchises (with networks of 41+ franchisees) across several key areas, including:
· 81% believe the franchisor will act on feedback (17% above the average)
· 94% value the strength of peer support (20% above average)
· 85% rate ActionCOACH UK’s proven systems highly (15% above average)
· 92% highlight the quality of ActionCOACH UK’s products and services (14% above average).
Sharon Weston, Head of Franchising at Work Buzz, commented, “ActionCOACH UK’s remarkable consistency in delivering 5-star franchisee satisfaction is a real testament to the strength of its culture and commitment to listening to and supporting its franchise partners. To achieve this level of recognition year after year is truly outstanding.”
The story doesn’t stop at those building ActionCOACH firms and coaching British business owners. ActionCOACH UK’s client survey also reveals its strong record delivering meaningful results for the business owners it supports. Key highlights from the survey include:
· Net Promoter Score (NPS) of 84 – significantly higher than other global brands like Apple and Amazon, both at 61
· 98% of clients would recommend ActionCOACH UK
· 96% say working with ActionCOACH UK makes a positive difference to their business
· 89% report achieving a better work-life balance.
These results highlight the scale of the brand’s impact, not only in growing businesses but also helping entrepreneurs achieve a healthier balance between their professional and personal lives.
With over a decade of proven success in franchisee satisfaction, ActionCOACH UK has built a reputation founded on trust, collaboration and reliable systems. Its strong peer support culture consistently drives positive outcomes for both franchise partners and clients – reinforcing its position as a trusted partner for business growth up and down the country.
Julie Wagstaff, co-founder of ActionCOACH UK, shared her pride in the recent recognition: “Hot on the heels of being named Master Licensee of the Year for the 17th consecutive year at our global conference, this prestigious acknowledgment means a lot to our team and ActionCOACH community. It shows the power of listening closely to our franchise partners, delivering measurable results for clients and creating communities where businesses can grow together.
“ActionCOACH UK is built on trust, proven systems and a real passion for making a positive impact – and it’s fantastic to see this shine through for both the franchise and the clients we work with.”
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